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FAQ

Frequently asked questions by CloudKilat customers.

CloudKilat is a cloud computing service providing a range of infrastructure and platform solutions for business and individual needs. We offer high-performance hosting, virtual machines, storage, and various other cloud solutions at competitive prices.

Anda dapat menghubungi tim support CloudKilat melalui beberapa cara:

Tim support kami siap membantu Anda 24/7.

Ya, CloudKilat menyediakan layanan backup otomatis untuk berbagai produk kami. Untuk Kilat Hosting 2.0, backup otomatis dilakukan setiap hari. Untuk Kilat VM 2.0, Anda dapat menggunakan fitur backup otomatis dengan berlangganan Kilat Protect. Layanan Kilat Storage juga dapat digunakan sebagai solusi backup untuk data Anda.

Setelah pembayaran berhasil dikonfirmasi, layanan Anda akan aktif dalam waktu 5-15 menit. Untuk beberapa layanan tertentu seperti domain, proses aktivasi mungkin membutuhkan waktu hingga 24 jam tergantung pada registry domain.

Ya, CloudKilat menyediakan garansi uptime 99.9% untuk semua layanan kami. Jika layanan kami tidak memenuhi garansi ini, Anda berhak mendapatkan kompensasi sesuai dengan ketentuan yang berlaku dalam Service Level Agreement (SLA) kami.

Customer Reviews

Customer Reviews

See what our customers are saying about CloudKilat.

Kelase

CloudKilat is a cost-effective and practical cloud service, with lightning-fast support, which really helps our business to accelerate!
Winastwan Gora
Winastwan Gora
Founder - Kelase.com

Definite

Only CloudKilat can provide 24/7 technical and moral support. They understand the needs of business owners and the feelings of developers.
Dadan Darmawan
Dadan Darmawan
Founder - Portal.co.id

Pricebook

CloudKilat's service is the fastest, as the name suggests! 24/7 service, so we as developers can focus on our work without worrying about the server. Keep up the good work, CloudKilat!
Hadi Ariawan
Hadi Ariawan
CTO - Pricebook.co.id

4Vision Media

ini testimoni
4Vision Media

Kelase

CloudKilat is a cost-effective and practical cloud service, with lightning-fast support, which really helps our business to accelerate!
Winastwan Gora
Winastwan Gora
Founder - Kelase.com

Definite

Only CloudKilat can provide 24/7 technical and moral support. They understand the needs of business owners and the feelings of developers.
Dadan Darmawan
Dadan Darmawan
Founder - Portal.co.id

Pricebook

CloudKilat's service is the fastest, as the name suggests! 24/7 service, so we as developers can focus on our work without worrying about the server. Keep up the good work, CloudKilat!
Hadi Ariawan
Hadi Ariawan
CTO - Pricebook.co.id

4Vision Media

ini testimoni
4Vision Media

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